PRIVACY POLICY

Facts

WHAT DOES ARK VALLEY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

-Social Security number and account balances

-Credit card or other debt and credit history

-credit scores and transaction history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Ark Valley Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal

information

Does Ark Valley Credit Union share?

Can you limit this Sharing?

For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes –-------------

to offer our products and services to you

Yes

No

For joint marketing with other financial

companies

Yes

No

For our affiliates’ everyday business purposes- information about your

transactions and experiences

No

We don’t share

For our affiliates ’everyday business purposes – information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For our non-affiliates to market to you

No

We don’t share

Questions?

Call toll-free 1-800-856-1934 or go to www.arkvalleycu.org

What we do

How does Ark Valley Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use

security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We collect your personal information, for example, when you

-open an account or deposit money

-provide employment information or apply for financing

-give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Federal law gives you the right to limit only

-sharing for affiliates’ everyday business purposes – information about your creditworthiness
-affiliates from using your information to market to you
-sharing for non affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies

-Ark Valley Credit Union has no affiliates

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

-Ark Valley Credit Union does not share with our non- affiliates so they can market to you

Joint Marketing

A formal agreement between non affiliated financial companies that together market financial products or services to you.

-Our joint marketing partners include CUNA Mutual Group’s MEMBERCONNECT.